FAQ

Frequently Asked Questions

📦 Ordering & Customization

Q1: Are you a manufacturer? What is the Minimum Order Quantity (MOQ)?

A: Yes, RunFeng is a professional food packaging manufacturer with over 10 years of experience. The MOQ varies depending on the product and customization requirements; please contact us for detailed information on specific products.

Q2: Do you offer Custom Printing services?

A: Yes, we provide full custom printing services. You can customize designs, logos, and colors for all products, including paper cups, boxes, pizza boxes, and lunch boxes, to enhance your brand image.

Q3: What exactly does your 'One-Stop Food Packaging Solution' entail?

A: We offer a complete packaging ecosystem, from paper cups, paper bowls, burger boxes, and pizza boxes to meal trays and paper bags. Customers can procure all necessary packaging in one place, saving time and logistics costs.

Q4: What is the Production Lead Time for custom orders?

A: Production time for standard products is typically around 15-20 days, while custom printed or special material orders may take 20-30 days. Please confirm your specific timeline with our sales team.

♻️ Materials & Sustainability

Q5: Are your packaging materials food-grade?

A: Yes, all our products use food-grade materials, including food-grade white paper, recycled kraft paper, and food-grade inks, ensuring safety and hygiene.

Q6: Do you offer eco-friendly and sustainable packaging?

A: Yes. We have the BioRange series, which includes fully compostable and biodegradable products using aqueous coatings, PLA, and FSC-certified paper. We also offer wooden cutlery as an eco-friendly alternative.

Q7: What is the advantage of Double-Wall Paper Cups?

A: Double-wall cups are our innovation featuring an extra insulating layer over the inner cup. This effectively maintains the temperature of hot drinks while protecting the user from scalding.

🛡️ Certifications & Quality

Q8: Which important quality and industry certifications does your factory hold?

A: We hold multiple internationally recognized certifications, including SGS, QS, FDA, LFGB, ISO9001:2000, BRC, FSC, and BPI, ensuring our product quality and manufacturing standards meet global requirements.

Leave a message
Name *
Email *
Whatsapp / Phone
Message *
Verification code
Verification Code